Refund & Return Policy

1. Cancellation & Refund Policy

At Mathura Vrindavan Temples Tours, we strive to provide the best travel experiences. However, we understand that plans may change. Below is our refund and cancellation policy:

Tour Booking Cancellations:

Cancellation 7+ days before the tour date: Full refund (minus transaction charges).
Cancellation 3-6 days before the tour date: 50% refund.
Cancellation within 48 hours of the tour date: No refund.
No-show on the day of the tour: No refund.

Refund Processing Time:

Refunds will be processed within 7-10 business days via the original payment method.
If there are any delays, please contact us at info@mathuravrindavantemples.com.

2. Changes & Rescheduling

If you need to reschedule your tour:

Change requests 3+ days before the tour – No extra charge, subject to availability.
Change requests within 48 hours – A rescheduling fee may apply.

3. Issues with Our Services

If you face any issues with your booking, such as:
Incorrect booking details
Payment errors
Tour guide or service-related concerns

Please contact us immediately at info@mathuravrindavantemples.com or call our support team.

4. Contact Us

Email: info@mathuravrindavantemples.com
Website: https://mathuravrindavantemples.com

We appreciate your trust and look forward to serving you!